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Solution Consultant

Responsibilities

Requirements Gathering:

Collaborate with stakeholders to gather, document, and validate business requirements.

Data Analysis:

Analyze data to identify trends, inefficiencies, and areas for improvement in business processes.

Process Improvement:

Map out existing business processes and recommend changes to increase efficiency.

Stakeholder Communication:

Serve as a liaison between business stakeholders, IT teams, and project managers to ensure clear communication and alignment of project goals.

Solution Design:

​Initiate system configuration (Low Code) and work with technical team to design and implement solutions that meet client’s needs and align with scope of a project.

Testing & Validation:

Conduct the testing process to ensure that the delivered solutions meet the documented requirements and business goals.

Documentation:

Prepare requirement specification, user acceptance test, and requirement matrix reports and presentations as well as ongoing activity log document to communicate insights and recommendations with stakeholders..

Training:

Conduct user training on new systems, processes, and tools

Qualifications

At least Bachelor's degree in Business, Information Technology, or any related field.

At least 2 years of experience in business analysis, process improvement, or any related field.

Experience in Salesforce, CRM and tech firm would be beneficial

Experience in Agile or Waterfall project environments.

In-depth technical knowledge with experience of working with at least 2 of the following: Sales Cloud, Service Cloud and Industry Cloud,Customer Data Platform

Superior communication skills, very strong leadership qualities, and team-oriented business values.

Familiarity with software development lifecycle (SDLC), databases, business intelligence tools, and project management methodologies.

Connect us on the journey
to innovation and growth!

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Growth Innovation Company Limited.

 

Tel: +6661-541-4985, +6665-856-5616

Email: sales@growth.co.th

Address: 283/39,41 Home Place Office Building 8floor, Soi Sukhumvit55, Sukhumvit Road, Klongtonnuea, Wattana, Bangkok 10110

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